Terms and Conditions for zuravia.world Use
Please read these terms carefully before using this website or placing orders. By proceeding, you agree to these rules, our policies and all applicable Australian laws.
Last updated January 12, 2026
Agreement to Terms
By visiting zuravia.world or placing an order, you accept all conditions in these terms, policies, and disclaimers. If you disagree with any part, refrain from using the site or service.
Definitions
For these terms, certain words have defined meanings.
'zuravia.world', 'Zuravia', 'we', and 'our' refer to the business supplying floral services.
'You', 'your', or 'customer' refer to users of the site and service.
'Products' refer to bouquets, arrangements, and related floral gifts offered here.
'Service' means all features and support provided by zuravia.world.
Website and Service Use
Service must be used only for lawful purposes and personal gifting, not for resale, unauthorised commercial activity, or prohibited acts.
Eligibility
You must be over 18 or have parental consent to place orders. Our service is designed for residents in Australia.
Some restrictions apply for minors under 18.
User Responsibilities
All users are responsible for following these guidelines.
Prohibited Uses
Use of our website and service is not allowed for:
Intellectual Property Protection
All content on zuravia.world—text, images, brand marks, site features, and designs—remains the property of Zuravia and cannot be used without our written consent. Violators may face action under Australian copyright laws.
User-Submitted Content
Reviews or communications you submit must be accurate, lawful and may be displayed at our discretion.
Rights to User Submissions
By submitting content, you grant us a non-exclusive, royalty-free right to use and share your content.
Privacy and Data Use
Our privacy policy explains your rights in detail. By using this site, you consent to information collection as described in the Privacy Policy.
See our privacy policyGeneral Disclaimer Notice
Read this section for limits on our site and product liability.
Customer Responsibility Reminder
Results may vary depending on care, environment, and flower availability. No warranty is implied on product lifespan.
Limiting Our Liability
We are not responsible for indirect losses, delays, or events beyond our control. Liability is limited to resupply or refund in accordance with consumer law.
Indemnity
You agree to indemnify us for losses resulting from misuse or violation of site terms.
Resolving Issues and Disputes
Steps for addressing any disputes regarding our services:
Arbitration
Where disputes cannot be resolved informally, all parties consent to binding arbitration as permitted by law.
This does not limit statutory consumer rights.
Online Dispute Resolution
Australian residents may also pursue external resolution channels for unresolved complaints.
Dispute resolution contactsSeverability
If any provision is found invalid, other portions remain in effect.
Entire Understanding
These terms, disclaimers, and policy statements constitute the whole legal agreement between user and Zuravia.
Governing Australian Law
All terms are subject to the laws of Australia and New South Wales.
Ending Services
We reserve rights to suspend or terminate access for violations without prior notice.
Amendments
We may change these terms at any time and will post updates online. Continued use means acceptance of modified terms.
Contact For Questions
Get in touch about these terms using our contact page.
Email address: content@zuravia.world
Phone: +61256560521
Address: 34 Welshpool Road, Welshpool, WA 6106 Australia
Effective date: January 12, 2026
Version: 2.5